{"id":20,"date":"2025-09-15T09:25:36","date_gmt":"2025-09-15T09:25:36","guid":{"rendered":"https:\/\/www.jaillet.louisst.o2switch.site\/blog\/?page_id=20"},"modified":"2025-11-03T11:32:43","modified_gmt":"2025-11-03T10:32:43","slug":"bts-ndrc","status":"publish","type":"page","link":"https:\/\/www.jaillet.louisst.o2switch.site\/blog\/bts-ndrc\/","title":{"rendered":"BTS NDRC"},"content":{"rendered":"\n

Ou ce situe SUPALTA ?<\/p>\n\n\n\t\t\t

\n\t\t\t\t<\/embed>\n\t\t\t<\/div>\n\t\t\t\n\n\n

<\/p>\n\n\n\n

Qu’est ce que le BTS NDRC ?<\/p>\n\n\n\n

Le BTS N\u00e9gociation et Digitalisation de la Relation Client (NDRC) propos\u00e9 au Campus Sup Alta \u00e0 Lyon est une formation de deux ans qui pr\u00e9pare les \u00e9tudiants \u00e0 devenir de v\u00e9ritables professionnels de la relation client et du commerce. Accessible apr\u00e8s le baccalaur\u00e9at, ce cursus met l\u2019accent sur la n\u00e9gociation, la fid\u00e9lisation et la digitalisation des \u00e9changes entre l\u2019entreprise et ses clients.<\/p>\n\n\n\n

Le programme du BTS NDRC aborde plusieurs th\u00e9matiques essentielles : la prospection, la gestion de la relation client, la communication digitale, le marketing, et l\u2019utilisation des outils num\u00e9riques tels que les CRM ou les r\u00e9seaux sociaux professionnels. Les \u00e9tudiants apprennent \u00e0 s\u2019adapter aux nouveaux modes de consommation et \u00e0 ma\u00eetriser les techniques de vente \u00e0 distance comme en pr\u00e9sentiel.<\/p>\n\n\n\n

Cette formation ouvre la voie \u00e0 de nombreuses opportunit\u00e9s professionnelles : attach\u00e9 commercial, conseiller client\u00e8le, charg\u00e9 de relation client, ou encore responsable e-commerce. Elle constitue aussi un excellent tremplin vers des \u00e9tudes sup\u00e9rieures, comme un Bachelor en commerce, marketing ou digital.<\/p>\n\n\n\n

Choisir le BTS NDRC au Campus Sup Alta, c\u2019est int\u00e9grer un environnement dynamique, \u00e0 taille humaine, o\u00f9 la r\u00e9ussite de chaque \u00e9tudiant est au c\u0153ur des priorit\u00e9s. C\u2019est aussi se donner les moyens de b\u00e2tir une carri\u00e8re solide dans un secteur en constante \u00e9volution.<\/p>\n\n\n\n

Les mati\u00e8res et leur nombre d’heures par semaine sur les deux ann\u00e9es :<\/p>\n\n\n\n

Mati\u00e8res<\/td>Heures \/ Semaine
(1\u00e8re ann\u00e9e)<\/td>		Heures \/ Semaine
(2\u00e8me ann\u00e9e)<\/td><\/tr>
Culture g\u00e9n\u00e9ral et expression<\/td>3h<\/td>3h<\/td><\/tr>
Langue vivante et \u00e9trang\u00e8re<\/td>3h<\/td>3h<\/td><\/tr>
Culture \u00e9conomique, juridique et manag\u00e9riale<\/td>4h<\/td>4h<\/td><\/tr>
Relation client et n\u00e9gociation vente <\/td>6h<\/td>5h<\/td><\/tr>
Relation client \u00e0 distance et digitalisation <\/td>6h<\/td>4h<\/td><\/tr>
Relation client et animation des r\u00e9seaux<\/td>4h<\/td>4h<\/td><\/tr>
Ateliers de professionnalisation<\/td>4h<\/td>5h<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Compte a rebours pour annoncer la date d’examen du BTS :<\/p>\n\n\n\n

–<\/div>
DAYS<\/div><\/div>
–<\/div>
HOURS<\/div><\/div>
–<\/div>
MINUTES<\/div><\/div>
–<\/div>
SECONDS<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Ou ce situe SUPALTA ? Qu’est ce que le BTS NDRC ? Le BTS N\u00e9gociation et Digitalisation de la Relation Client […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/www.jaillet.louisst.o2switch.site\/blog\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"Ou ce situe SUPALTA ? Qu’est ce que le BTS NDRC ? Le BTS N\u00e9gociation et Digitalisation de la Relation Client […]","_links":{"self":[{"href":"https:\/\/www.jaillet.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jaillet.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jaillet.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jaillet.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jaillet.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":5,"href":"https:\/\/www.jaillet.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/pages\/20\/revisions"}],"predecessor-version":[{"id":144,"href":"https:\/\/www.jaillet.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/pages\/20\/revisions\/144"}],"wp:attachment":[{"href":"https:\/\/www.jaillet.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/media?parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}